ISDS Performance Management

Services

• Business & Strategic Planning
• Sales & Marketing
• Change and Risk Management
• Performance Management
• Coaching & Mentoring

Downloads

• ISDS Prospectus (.pdf)

Performance Management (cont)

Too often SME's evolve and fly by 'instinct' and loose sight of their objectives or are stalled by unforeseen change. A properly implemented performance management process facilitates sustainable growth BUT must always be implemented within the context of the enterprise and with practical common-sense in mind. It is all too easy to get distracted into detail and go over-board on KPI idnetification and analysis .... and 'blind' yourself with analysis & statistics.

ISΔS approach is based upon the principle of maintaining appropriate balance between empirical discipline and that of experience or entrepreneurial flair. It therefore focuses on aligning operational tactical performance factors and metrics with strategic and corporate objectives on both financial and non-financial aspects. ie the micro with the macro factors of the enterprise and the environment within which it operates.

Furthermore, proper appraisal of cause-effect dynamics facilitates the breakdown of departmental silos by encouraging cross-functional communication and co-operation, etc.

There are 3 approaches available all of which are aligned with one another and scalable as the organisation develops and grows:

  1. KPI Management

  2. Scorecarding and Dashboards

  3. Strategy mapping

The benefits of the ISΔS approach are:

Provides appropriate all round balance and alignment for improved decision making and assumptions

Facilitates a senior management forum for learning, timely corrective action and continuous improvement

Provides a disciplined context for entrepreneurial risk

Enables improved efficiency and effectiveness for enterprise performance

Encourages cross functional multi-disciplined teamwork

Identifies cause-effect dynamics for improved outcome management

Accommodates change and risk factors and facilitates a 'live' business plan

Enables the early identification of major change cycles to maintain breakthrough performance

Identifies stakeholder value management factors for improved sustainable shareholder value creation